SHIPPING.

SHIPMENT TIMINGS

In our effort to support sustainability, all our items are made to order, which takes between 3 to 5 working days to make and prepare.

We will send you an email to let you know when your order has been dispatched and you will be provided with a tracking number.

DOMESTIC SHIPPING

FREE UK Delivery: Spend £75 or over in one transaction and receive free standard delivery! 

Standard Service: £3.75 Standard Class Tracking (2-4 days).

Express Service: £5.00 First Class Tracking (1 - 2 days).

Please note that the above days refer to working days (Monday-Friday) and exclude the day of posting, Saturdays, Sundays and Bank Holidays in the UK. 

EU SHIPPING 

Unfortunately, due to admin around certain Brexit changes we are not able to process orders to the EU through the site. However, we can ship to the EU - please do email us on hello@hounddogcollective.com if there is something you would like to order and we will be able to organise this for you. 

As a guide, tracked shipping to the EU is usually around £20. 

REST OF WORLD SHIPPING 

Please do email us on hello@hounddogcollective.com if there is something you would like to order and we will be able to organise this for you.

Guide cost: £30

Days refer to working days (Monday-Friday) and exclude the day of posting, Saturdays, Sundays and Bank Holidays in the UK and overseas. 

CUSTOMS

In some cases, local customs can introduce delivery delays that are out of our control. If your item hasn't arrived after 15 working days after receiving your order confirmation, please contact us. 

Please note that we have no control over any import duties and taxes which may be levied when the delivery reaches the specified destination, nor can we predict their amount. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.